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Blog · Board and management reporting · Law firms

Lock-up by client: the cash a matter ties up, and the clients that tie up most

How a law firm measures lock-up per client from time entries, bills and receipts: work in progress days and debtor days, the total days between work done and cash received, the norm per practice from the firm's own book, the clients whose lock-up is well above it, the partners whose books carry the most, and the two levers, billing cadence and collection, that the split points to.

The short answerLock-up per client is work-in-progress days, the time between work recorded and billed, plus debtor days, the time between billed and paid, computed from time entries, bills and receipts. The firm's own median per practice is the norm; clients well above it are tying up the firm's cash, and the split says whether the delay is in billing, which is the partner's cadence, or in collection, which is the client's behaviour. Per partner, lock-up across the book in cash terms is the working capital that partner's practices consume.

A firm's lock-up is 110 days and the finance partner reports it every quarter. It is made of clients, and some of them are at two hundred days because their partner bills twice a year, while others are at two hundred because they pay when chased. The time entries, bills and receipts say which. This guide sets out lock-up per client, the split, the norm, and the levers.

The measures

Per client, per period:

WIP days = unbilled work at value ÷ average daily billings Debtor days = outstanding debtors ÷ average daily billings Lock-up days = WIP days + debtor days Lock-up cash = unbilled WIP + outstanding debtors

Per practice: the median lock-up days as the norm. Per partner: lock-up cash across the book.

The rows you need

  • Time entries: matter, client, date, value at rate.
  • Bills: matter, bill date, amount.
  • Receipts: bill, receipt date, amount.
  • Client master: client, practice, partner.

Client and partner identifiers only.

The assertion

unbilled WIP = Σ time value − Σ billed value, per client, within write-off outstanding debtors = Σ billed − Σ received, per client

Where either fails beyond the tolerance, a bill or a receipt is unmatched, and the client's lock-up is marked unreconciled.

A worked list

Practice norm: 95 days.

Client WIP days Debtor days Lock-up Norm Lock-up cash Lever Partner
2207 140 45 185 95 $410,000 Billing: partner bills twice a year P-031
4471 30 160 190 95 $290,000 Collection: client pays on chase P-014
9034 60 40 100 95 $60,000 On norm P-014

Two clients at similar lock-up with opposite causes. Client 2207's partner has not billed since the spring; the lever is monthly billing, and it is the partner's. Client 4471 is billed promptly and pays late; the lever is credit control, and it is the client's.

Per partner

Partner Clients Lock-up cash Median lock-up days Share of book above norm
P-031 18 $2.1m 160 72%
P-014 22 $1.3m 98 23%

Partner P-031's book ties up two million dollars and most of it is billing cadence. That is a conversation about monthly bills, with the clients listed.

Where it goes wrong

Firm-level lock-up. One number, no lever.

WIP and debtor days blended. The billing problem and the collection problem get the same fix.

Norm from a survey. The firm's own practices differ; use the book.

Cash figure missing. Days do not persuade; dollars do.

Every month, per client and per partner

Mapped once, the time entries, bills, receipts and client master produce lock-up days, the split, the cash and the per-partner view every month. Covirage builds this from the exports as they are. The law firms page describes the setup, and the realisation guide covers the other per-client leak from the same three exports.

Questions people ask

How are WIP days computed?

Unbilled work at value divided by the average daily billing over the trailing period, per client, or from matter-level dates as the average days between time entry and bill. Both are shown where the data allows; the first is the standard measure and the second explains it.

Why per client rather than for the firm?

Because the firm's lock-up of 110 days is a few clients at 200 and most at 80. The clients at 200 are either billed late by their partner or pay late by habit, and the split says which, client by client, so the fix is specific.

What is the cash figure?

Unbilled WIP plus outstanding debtors, per client, per partner, per practice. It is the balance sheet expression of lock-up, and it is the number the managing partner uses when the bank asks.