Help centre
How Covirage works, in plain words.
Short answers first, the long version one click down. If your question is about your industry’s setup, the guide linked from your industry page is the better place to start.
Getting started
Upload, the validation report, and the first view.
- What file formats can I upload?
- What does the validation report check?
- Why is a figure missing from my first view?
- How do I replace names with IDs before uploading?
Getting data in
Upload, API, storage drop and Google Sheets.
- What format does the file need to be in?
- How do I send a file on a schedule?
- How often can I send one?
- What happens if two files disagree?
Asking questions
How answers are built, and what the assistant will not do.
- Why does every answer name a tool?
- What does the assistant do when it cannot answer?
- Can I see the rows behind a figure?
- How do I save a question as a report?
Plans and billing
Starter, Business and Enterprise.
- What is the difference between Starter and Business?
- How are storage and processing billed?
- Can I pay in GBP?
- How do I cancel?
Security and privacy
Where data lives, who can see it, and how it is deleted.
- Where is my data stored?
- Who at Covirage can see my data?
- How do I delete a sample?
- What does the Enterprise tenant include?
Guides
One guide per industry, in that desk's vocabulary.
- Open the guide linked from your industry page
- The reconciliation argument, in full
- Definitions: coverage, share of wallet, penetration, hit ratio
Privacy and terms
Placeholders in the prototype. The real pages are written with counsel before the first finance trial.
Still stuck?
Write to us. A reply within one working day from someone who has set Covirage up for your industry.
Try it instead of reading
Upload a sample and see the validation report. Free, no account.