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Blog · Territory, capacity and quota planning · Tax and accounting

Deadline load per manager: filings due per week against the hours to do them

How an accounting firm turns its engagement list and filing calendar into a load curve per manager: filings due per week, the hours each typically takes from the firm's own time entries, the hours available from the roster, the weeks where load exceeds capacity months ahead, and the reassignments and early starts that flatten the peak before the season does it the hard way.

The short answerEach engagement has a filing deadline and, from the firm's own time entries on last year's equivalent engagement, a typical hours figure. Summed per manager per week, with a stated lead time before each deadline, that is the load curve. Against hours available from the roster, the weeks where load exceeds capacity are visible months out. Reassigning engagements between managers and starting the largest ones early flattens the peak, and the report shows the curve before and after each move.

An accounting firm knows its filing deadlines and knows its staff, and meets the collision between them every season in the last fortnight before the date. The engagement list, the time entries and the roster can draw the load curve per manager in advance. This guide sets out the curve, the peaks, and the moves that flatten them.

The measures

Per engagement:

Deadline, from the filing calendar Hours = last year's hours on the equivalent engagement, or the type median Lead time = weeks before the deadline over which the hours are spread

Per manager, per week:

Load = Σ hours of engagements in their lead-time window that week Capacity = roster hours − leave − non-chargeable allowance Excess = load − capacity, floored at zero

The rows you need

  • Engagement list: engagement, client, type, manager, deadline.
  • Time entries: engagement, hours, last year.
  • Roster: manager, hours per week, leave.

Client and manager identifiers only.

The assertion

Σ managers' load per week = Σ engagements' hours spread over their windows

Every engagement has a manager and a deadline. Those without are listed; an engagement with no deadline is on nobody's curve.

A worked curve

One manager, the eight weeks to a filing peak.

Week Filings due Load hours Capacity Excess
−7 2 18 34
−6 4 26 34
−5 6 31 34
−4 9 42 34 8
−3 14 61 30 (leave) 31
−2 22 88 34 54
−1 31 104 34 70
0 18 52 34 18

A hundred and eighty hours of excess in four weeks, on one manager, visible eight weeks out. Weeks minus seven to minus five have fifty hours of slack.

The moves

Move Effect on peak
Start the four largest engagements three weeks early −38 hours from weeks −2 and −1
Reassign six engagements to a manager with slack −52 hours
Cover the leave week −4 hours of lost capacity
Remaining excess 86 hours, planned overtime rather than discovered

The curve after the moves is on the same page as the curve before. The season is still busy; it is no longer a surprise.

Where it goes wrong

Deadlines counted, not hours. Thirty-one filings in a week is a number; a hundred and four hours is a plan.

Hours from a guess. Last year's time entries are the fact.

Leave not in capacity. The peak week is worse than the curve says.

Curve drawn in the peak. The moves need weeks to work. Eight weeks out is the minimum.

Every week through the season

Mapped once, the engagement list, the time entries and the roster produce the load curve per manager, the excess and the effect of each move every week. Covirage builds this from the exports as they are. The tax and accounting page describes the setup, and the season watch guide covers the clients whose work has not started, which is the other half of the same season.

Questions people ask

Where do the hours per engagement come from?

The time entries on the same client's equivalent engagement last year, or the median for engagements of that type and client size where there is no history. Stated per engagement, and the same method for every manager.

What is the lead time?

The number of weeks before the deadline in which the work is typically done, from the firm's own history: a return due on the 31st is usually worked in the three weeks before. The load is spread over those weeks. The lead time is stated and can differ by engagement type.

How is capacity computed?

Roster hours per manager per week, less leave, less a stated allowance for non-chargeable work. It is the same figure the firm uses for utilisation, so the two reports agree.