Licence utilisation

Active seats over purchased seats, per programme per institution, from the licence register joined to the usage export. Under a threshold with a renewal inside six months is the retention list; over a ceiling is the expansion list.

DefinitionActive seats over purchased seats, per programme per institution, from the licence register joined to the usage export. Under a threshold with a renewal inside six months is the retention list; over a ceiling is the expansion list.

Active, defined

A login or a completed activity in the term, at a stated threshold, the same for every institution.

Site licences

No seat count: enrolment as the denominator, labelled.

How it is computed

Active users in the period divided by licences purchased, per programme and institution, from the licence register joined to usage.

Example

A university bought 5,000 seats. 1,750 were active in term: 35 percent. Renewal is in seven months and the budget is set in three.

Where it goes wrong

Usage held by the product team and contracts by sales, so the division is never done per institution.

Articles that use this term

Wallet share and penetration · Education

Adoption by purchase cohort: what institutions that bought three years ago hold now

How an education provider reads its base by first-purchase cohort, from the order history: the institutions that first bought in each year, how many are still customers, what programmes they hold now against what the cohort held at first purchase, the cohorts that expanded and the cohort that stalled, and why a cohort view finds the year something changed in onboarding or product that the renewal rate never explains.

16 Sept 20262 min read Coverage and territory · Education

Licence utilisation per institution: seats bought against seats used

How an education provider measures utilisation of what each institution has bought from the licence register and the usage export: seats or logins active against seats purchased, per programme per institution, the institutions under a stated utilisation ahead of renewal, the ones over it that need more seats, and why a renewal conversation without this number is a price conversation.

16 Sept 20262 min read Forecast and pipeline

Pipeline coverage by industry: what the pipeline is when there are no deals

Pipeline coverage is open pipeline over remaining target, and on many desks there is no CRM pipeline at all: the pipeline is renewals due, tenders in flight, RFQs open, applications pending, or the season's filings. This hub gives, for twelve industries, what stands in for the pipeline, where it lives, how it is weighted, and the multiple the desk actually needs, with the guide for each.

16 Sept 20263 min read Board and management reporting · Education

Renewal price uplift realised against proposed, by institution: the increase that was negotiated away

How an education provider measures what happened to its renewal price increases from the renewal proposals and the signed orders: uplift proposed per institution, uplift realised, the gap by account manager and by institution type, the institutions that renewed at a discount to last year, the correlation with utilisation from the provider's own data, and why the average uplift reported to the board is made of a few full increases and many that were given back.

16 Sept 20262 min read Forecast and pipeline · Education

Ten questions an education provider CEO asks, and the table that answers each

The ten questions the chief executive of an education provider puts to the sales and success teams, which institutions renew in six months with low utilisation, which cohort stalled, which trusts and districts are counted as ten schools, what did the price uplift realise, which programmes fit which institutions, which entities have gone silent before the academic year, which account managers hold a price, what is the pipeline against the year's target, which institutions are over their seats, and what changed, each with the table from the licence register, the usage export and the orders, and the answer to send back.

16 Sept 20262 min read Alternatives and comparisons · Education

How to choose analytics software for education: questions, data and traps

How education providers should choose analytics software: start from the questions, check the data you hold, ask vendors ten questions, avoid the traps.

24 Sept 20263 min read