Retailer deductions grouped by reason and joined to the brand's own shipment and delivery records, into valid, disputable and unmatched. Cost per case shipped by retailer ranks the problem; a reason recurring at one retailer is that retailer's rule or the brand's process for it.
Forty percent of deductions contradicted by the brand's own proof of delivery, never disputed, is a leak with evidence attached.
Each retailer's codes to the brand's short list. Analysis runs on the brand's list.
Each retailer deduction is joined to the brand's own shipment, delivery and appointment records and classed as valid, disputable, or unmatched, then grouped by reason code and retailer.
A retailer deducted $240,000 in a year. $130,000 was valid, mostly late delivery against appointments. $70,000 was disputable, including shortages where the proof of delivery shows full receipt. $40,000 could not be matched.
Booked as a cost of doing business. Sorted by reason, most of the valid half traces to two or three fixable process failures.