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Glossary

Trade norm

The category shares and penetration typical of full-supply accounts of one trade, used as the norm for that trade's accounts.

DefinitionThe category shares and penetration typical of full-supply accounts of one trade, used as the norm for that trade's accounts.

A trade norm is, per category, the median share of spend and the share of accounts buying the category among full-supply accounts of one trade: builders, plumbers, electricians. It replaces the branch average, which mixes trades and tells a plumber to buy timber. A category is expected of a trade when the trade's norm penetration is above a stated floor, and a gap is computed only for expected categories. See the worked example on five trade accounts.

How it is computed

Among full-supply accounts of one trade, each category's median share of spend and the share of accounts buying it at all.

Example

Builders: timber 32 percent of spend, bought by 97 percent; aggregates 18 percent, bought by 92 percent. Electricians: cable 55 percent; aggregates bought by only 10 percent, so not expected.

Where it goes wrong

The branch average used as the norm. It mixes trades and tells a plumber to buy timber.