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Blog · Board and management reporting · Supply chain

Supply planning dashboard: shortages, cover and commitments

A supply planning dashboard compares demand with usable stock and dated receipts by SKU and site. This worked example shows how to distinguish a customer shortage from a reserve breach and test a delayed delivery.

The short answerA supply planning dashboard compares demand, usable opening inventory and receipts due by the required date for each SKU and site. Its main exceptions are demand shortages, breaches of target closing stock and late supply commitments. Keep the underlying quantities and dates visible so planners can verify why an item needs attention and who owns the response.

A supply planning dashboard compares demand with usable stock and incoming supply by SKU, site and due date. Its first job is to identify exceptions that need a decision: a customer shortage, a breach of target stock or a supply promise that arrives too late.

Use a small reconciliation before adding charts. A clear exception table can explain an issue that a company-wide inventory total conceals.

Build the view around the next decision

Supply planning connects demand with inventory, procurement, production and distribution. IBM's supply chain planning overview describes those linked activities. A dashboard for the planner should make the quantities behind an exception visible rather than presenting only a general health score.

Create one comparison row per SKU, receiving site and review period. Keep the as-of timestamp, demand version and supply version attached. Preserve purchase-order or transfer references in the underlying receipt file so the responsible buyer can identify a disputed commitment.

The working exports are:

File Fields that determine the comparison
Inventory snapshot SKU, site, usable on-hand quantity, snapshot date
Demand plan SKU, site, requirement date, quantity, version
Incoming supply SKU, destination, open quantity, confirmed available date, reference
Planning policy SKU, site, target closing stock, valuation cost

Usable stock excludes quantities blocked from the demand being served, such as quarantined goods. Incoming supply means the outstanding quantity, after receipts and cancellations, that will be usable by the relevant date. A shipping date at the supplier is not necessarily an available date at your warehouse.

For a wider management view, use the separate supply chain dashboard. This review stays with item-level supply exceptions.

A worked example at a Dallas distributor

An illustrative US distributor reviews one warehouse for a five-working-day week. Its opening inventory, demand, confirmed receipts and target stock are below. Costs are internal planning valuations, not estimates of what an emergency purchase will cost.

SKU Demand units Usable opening units Eligible receipt units Target closing units Unit cost (USD)
A 500 180 260 40 25
B 300 240 120 60 10
C 200 90 180 20 5
Total 1,000 510 560 120

The eligible receipts are confirmed as usable before the associated demand requirements. This assumption matters: a weekly total alone cannot prove it.

Projected closing units = usable opening units + eligible receipts - demand

Customer shortage = MAX(0, demand - usable opening units - eligible receipts)

Target-stock gap = MAX(0, demand + target closing stock - usable opening units - eligible receipts)

The target-stock gap includes the customer shortage. Adding those two columns together would double count part of the exception.

SKU Total available units Projected closing units Customer shortage units Target-stock gap units Gap valuation (USD)
A 440 -60 60 100 2,500
B 360 60 0 0 0
C 270 70 0 0 0
Total 1,070 70 60 100 2,500

SKU A requires 60 units to cover demand and a further 40 to protect its target. Its total target-stock gap is 100 units, valued at 100 × $25 = $2,500. SKU C has 70 projected closing units against a target of 20, leaving 50 above target. Those units cannot replace a different SKU.

All quantities and dollar values here are exact. A negative projected balance represents unmet requirements, not a physical warehouse count.

Check the total without hiding the shortage

The inventory balance ties:

510 opening + 560 receipts - 1,000 demand = 70 projected closing units

That total sits below the combined target of 120 by 50 units. Yet the sum of item-level target gaps is 100 units. The difference is SKU C's 50 units above target, which offsets A's shortage in the aggregate calculation.

This is why the dashboard should sum SKU-level exceptions after calculating them. Computing one shortage from company totals understates the work the planner must resolve.

IBM's inventory management explanation emphasizes inventory visibility across locations as a condition for fulfilling orders. Apply that principle to every transfer assumption: an available unit at another site becomes eligible supply here only when the transfer can arrive in time. Covirage is not affiliated with IBM.

As another diagnostic, opening-stock cover equals opening units divided by average daily demand. With demand spread evenly across the five working days, A has 180 / (500 / 5) = 1.8 days; B has 240 / (300 / 5) = 4 days; C has 90 / (200 / 5) = 2.25 days. These are exact ratios under an even-demand assumption, not promises about the day an item will run out.

Change one receipt date and rerun the exception

Now suppose 100 of A's incoming units move beyond the week. Demand, opening stock, target and cost stay unchanged. Only eligible receipts change, from 260 to 160 units.

A comparison Original receipt date Delayed receipt date
Eligible receipt units 260 160
Total available units 440 340
Projected closing units -60 -160
Customer shortage units 60 160
Target-stock gap units 100 200
Gap valuation (USD) 2,500 5,000

The target gap doubles because 100 fewer units are available within the review period. Its valuation rises by 100 × $25 = $2,500. This does not mean the delayed supply disappeared; its timing changed.

Keep both the previous and current confirmed dates. The buyer should verify the supplier's latest promise, and the planner should identify affected requirements before choosing whether to expedite, transfer stock or revise customer commitments. Those actions remain decisions for the authorized people and their operating systems.

Use collaborative supply chain planning when a customer's forecast and a supplier's commitment need reconciliation. Other layouts belong in supply chain dashboard examples.

Where it goes wrong

  • Late receipts counted in the right week. A receipt can fall within the weekly bucket yet arrive after the requirement. Inspect dates inside the bucket.
  • All on-hand stock treated as usable. Quarantine, ownership restrictions and reservations can make the reported balance unavailable to this demand.
  • Transfers counted at both ends. A planned move needs a source reduction and a destination receipt with compatible dates.
  • Service shortage added to the target gap. The target gap already includes unmet demand in this calculation.
  • Stale promises presented as current. Display the supply export's timestamp and check the underlying commitment before changing a customer promise.

Check your supply exports in Covirage

Bring a sample of your own demand, inventory and dated supply exports to Covirage; it maps the columns, and its tools compute and check the comparisons, while the external AI model explains the results with every figure traced to its rows. Create a free Covirage account, then set up your business and bring your files.

See self-service analytics for the supporting analysis approach.

Questions people ask

What should a supply planning dashboard show first?

Start with SKU and site exceptions that affect a customer due date. Show usable stock, demand, eligible receipts, projected closing stock and the responsible owner. Put broader averages beneath the exception list so excess stock elsewhere does not hide an item shortage.

Is a negative projected inventory balance a physical stock count?

No. It represents demand that the listed supply cannot cover under the stated assumptions. A warehouse cannot physically hold negative units. Label the balance as a planning projection and investigate whether the gap becomes backlog, a substitution, a transfer or lost demand.

Can stock cover replace a dated supply review?

Stock cover summarizes how long inventory lasts at an assumed demand rate. It does not prove that receipts arrive before customer requirements. Use cover to identify thin buffers, then inspect demand and supply dates for items where service depends on an incoming delivery.