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Blog · Forecast and pipeline · Consulting and advisory

Proposal win rate by practice and source: what a consulting firm should stop bidding on

How a consulting or advisory firm measures proposal win rate from its proposal log and engagement letters, by practice, by source, existing client, referral, competitive tender or cold, and by fee band, the cost of a proposal in hours from the time entries, the cost per win by cell, and the cells where the firm spends the most partner time for the least work.

The short answerProposal win rate is engagements won over proposals submitted, by practice, by source and by fee band, from the proposal log joined to the engagement letters. Proposal cost is the hours logged to the pursuit code from time entries, and cost per win is that cost over wins, per cell. The cells with low win rate and high partner hours, usually competitive tenders for new clients in a fee band the firm rarely wins, are what the firm should stop bidding on, and the report puts a number on what stopping would save.

A consulting firm bids on everything a partner is excited about and wins a third. The proposal log, the engagement letters and the time entries say which third, at what cost in partner hours, and which cells of the bid universe consume the most effort for the least work. This guide sets out win rate by practice, source and fee band, the cost per win, and the bid rule that follows.

The measures

Per proposal:

Won or lost, from the engagement letter join Proposal cost = hours on the pursuit code × rate

Per cell of practice, source and fee band:

Win rate = won ÷ submitted Cost per win = Σ proposal cost ÷ won Fees won per hour of pursuit = Σ won fees ÷ Σ pursuit hours

The rows you need

  • Proposal log: proposal, practice, client, source, fee proposed, submitted date.
  • Engagement letters: engagement, proposal reference, client, fees, signed date.
  • Time entries: pursuit code, fee earner, grade, hours.

Client and fee earner identifiers only.

The assertion

proposals submitted = won + lost + withdrawn + open

Every proposal in one state past a stated age. A proposal open for a year is listed; it is usually lost and unrecorded.

A worked view

Firm win rate: 34 percent, 190 proposals.

Source Proposals Win rate Partner hours per proposal Cost per win
Existing client 70 61% 6 $4,100
Referral 30 50% 9 $7,400
Competitive tender 60 15% 34 $93,000
Cold 30 10% 12 $49,000
Practice × source Proposals Win rate Cost per win Fees won per pursuit hour
Operations × tender 28 25% $52,000 $1,900
Strategy × tender 22 5% $290,000 $210
Strategy × existing 31 68% $3,600 $9,800

The strategy practice wins one competitive tender in twenty at nearly three hundred thousand dollars of partner time per win, and earns two hundred dollars of fees per pursuit hour there against nearly ten thousand with existing clients. The bid rule writes itself, and the report shows the partner hours it releases.

The bid rule

Per cell: bid where fees won per pursuit hour exceeds a stated floor; require a partner's written case where it does not. The floor is on the report. The rule is reviewed annually against the cells, not against anecdotes.

Where it goes wrong

Overall win rate. Thirty-four percent, describing no cell.

No pursuit code. The cost is spent and unmeasured.

Tenders excluded as "strategic". The most expensive cell exempted from the rule.

Open proposals never closed. The win rate is flattered by the losses nobody recorded.

Every quarter, per cell

Mapped once, the proposal log, the engagement letters and the time entries produce win rate, cost per win and fees per pursuit hour per cell every quarter. Covirage builds this from the exports as they are. The professional services page describes the setup, and the sold work against bench guide covers what the won proposals do to delivery capacity.

Questions people ask

Where does source come from?

The proposal log's origin field: existing client, referral, competitive tender, or cold approach. Where the field is missing, the client's status in the client master supplies existing versus new, and tender versus not comes from whether a formal RFP reference is recorded.

How is proposal cost captured?

A pursuit or business development code on time entries per proposal. Firms that do not have one have the cost but not the measure, and setting the code up is the first step. Hours are valued at cost rate or standard rate; state which.

Does a low win rate mean stop bidding?

A low win rate at low cost is fine. A low win rate at high partner cost is the finding. The report shows cost per win per cell, and the bid decision rule follows from the cells, not from the overall rate.